Reservations Sales Agent

The future of Hospitality is bright at Hilton! Join one of the best work places all over the world and enjoy Hilton`s competitive benefits, our Travel Discount Program and much more!

Hilton Garden Inn Tbilisi Riverview is a new hotel opened in the heart of Tbilisi and we are hiring awesome people like you!

Are you interested to join a brighthearted team of Hilton Garden Inn Tbilisi Riverview and fill the earth with the light and warmth of hospitality?

We are looking for a new member in our Commercial Team: Reservations Sales Agent (reporting to the Commercial Mgr)

Position Purpose: To provide sales support and deliver prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed our set revenue targets.

Reservations Sales Agent Specifics:

** Previous experience in a similar role advantageous
** Fluent in Georgian and English. Additional language will be an advantage
** Be an expert in the entire reservations process, ensuring compliance with brand standards and company policies
** Handle reservations with confidence, talent to sell and manage respective customer correspondence accurately and timely
** Review reservations, overbooking, no-shows and cancelled reservations on a daily basis.
** Identify top producing accounts to ensure proper recognition for these guests
** Be willing to learn and take on other responsibilities where required, ensuring optimal support for the team but also developing yourself in preparation for the next step within the team
** Help to create commercial reports

What are we looking for?

** A passion for delivering great customer service
** A highly professional telephone manner and excellent communication skills
** Outstanding administration and organizational skills
** Intermediate computer proficiency

Waiting your resumes on the following email: tbsrv.hr@hilton.com

Thank you for your interest.

See you soon!

Good Luck!